The ranking is based on more than 100,000 customer evaluations, assessing brands on likelihood to recommend alongside five key service criteria: quality of communication, professional competence, range of services, customer focus and accessibility.  

Eurocarparts.com was ranked top of its category, placing the business alongside some of the UK’s most respected brands, including John Lewis, Harrods, Barclays, Aviva and Uniqlo, reinforcing the strength of its customer experience well beyond the automotive aftermarket. 

This recognition reflects LKQ Euro Car Parts’ continued investment in fast, reliable online ordering, supported by nationwide stock availability, same-day delivery capability and expert support. In addition to leading the category for online service, LKQ Euro Car Parts was also recognised among the top performers for in-branch customer service, underlining the strength of its end-to-end offer across digital and physical channels. 

Laura Sabatini eCommerce and Marketing Director at LKQ UK & Ireland, said: “This recognition is a real credit to our colleagues across the business. Delivering great service - whether online, on the phone or in-branch - is what keeps our customers’ moving every day. Being ranked number one online shows the impact of the work our teams put in to make LKQ Euro Car Parts easy to do business with.” 

For more information, visit: https://www.eurocarparts.com/